"How do I make this thing work with that thing?" "What should I buy for smart lighting on a budget?" "I'm moving into a new place soon and want to make it smart, how do I get started?" "Alexa hates me!" Do any of these sound familiar?
Joe Dugandzic has been helping people make their homes "smart" for years. Known for his ability to translate "tech talk" into something the average person can understand, he launched the Smarter Home Life YouTube channel in early 2014. Today, he's a sought-after expert on the modern smart home and "connected" devices. And, millions of video views later, people around the world benefit every day from his product reviews, technology and lighting expertise, and how-to guides.
Now, you can get answers to your smart home questions via live 1-on-1 consulting and coaching sessions with Joe! After "beta testing" the video-based service with a group of YouTube viewers for several months, it's now available to everyone!
What's included? Your session will be unique and generally tailored to your own needs, based on the questionnaire that you'll fill out during the scheduling process. After many hours of consulting time, the experience has been that a lack of specifically-defined structure for the sessions is usually best. So...how you use the session time is entirely up to you, and Joe will attempt to answer all questions during the session, or will follow-up afterward with answers. If desired, an email will be sent after the session with a list of recommended products for your smart home project.
Scroll down for FAQs and customer reviews!
Q: Do I have to pay in advance?
A: Nope! A credit card number is required to reserve your appointment, but if you change your mind or need to cancel you will not be charged. You'll be charged at the end of the consulting session, only for the time that is used.
Q: Can you really do smart home consulting remotely via video conferencing?
A: In short, yes! After many completed sessions, the interactions have been genuine and helpful to the clients. You can choose to be on a desktop, laptop or mobile device during your session. Mobile is the best if you'd like to showcase the spaces that you wish to automate. We utilize various types of video chat services to be more convenient for you. (Check out the some of our glowing testimonials below!)
Q: What if I need to cancel or re-schedule?
A: You can cancel or re-schedule your evaluation/consulting session right through the system, there will be a link in the email you receive after you schedule your appointment. Changes or cancellations less than 24 hours before a scheduled session will incur a $25 fee, and will need to be done via email.
Q: What about when I need to buy home automation or lighting products?
A: Recommendations will be made for during your session for products that will fit in with your connected home. Depending on the package you choose and its included time, you should purchase those products in-between scheduled sessions. We'll provide a customized list to purchase the products from known retailers, such as Amazon. (Smarter Home Life does not directly sell home automation or lighting products.)
Q: Does this new service mean you will stop answering viewer emails?
A: Nope. Relatively simple questions will still be answered, and some of them featured on the Q&A videos. But many home automation questions are complex and quite difficult to answer just via email. This new consulting service allows viewers and the general public to directly access knowledge that has been previously been only available in limited form.
Q: Wait! I have more questions, can I ask you something before I commit to scheduling a session?
A: Sure! Just email us (And, we'll probably create more of these FAQs, too)