"How do I make this thing work with that thing?" "What should I buy for smart lighting on a budget?" "I'm moving into a new place soon and want to make it smart, how do I get started?" "Siri hates me!" Do any of these sound familiar?
Joe Dugandzic has been helping people make their homes "smart" for years. Known for his ability to translate "tech talk" into something the average person can understand, he launched the Smarter Home Life YouTube channel in early 2014. Today, he's a sought-after expert on the modern smart home and "connected" devices. And, millions of video views later, people around the world benefit every day from his product reviews, technology and lighting expertise, and how-to guides.
Now, you can get answers to your smart home questions via live 1-on-1 consulting and coaching sessions with Joe! After "beta testing" the video-based service with YouTube viewers for several months, it's now available to everyone! And best of all, it's FREE!*
*Surely you can't be serious...what's included for free?
At the end of the basic evaluation, you'll have the option to continue the session with one of our paid smart home consulting packages. The packages get you more of Joe's time and expertise, along with customized product and service suggestions to tailor your smart home to your needs and lifestyle.
Still not convinced? Scroll down for FAQs and customer reviews!
Q: Do I have to pay in advance?
A: Nope! All of the packages start with a 20-minute, no-obligation evaluation, based on partially on answers to the questionnaire that you will fill out during the scheduling process. A credit card number is required to reserve your appointment, but if you only use the free evaluation you will not be charged. If you wish to move ahead with a full session package, you'll be charged at its conclusion.
Q: Can you really do smart home consulting remotely via video conferencing?
A: In short, yes! After "beta testing" the consultations with Smarter Home Life viewers in the first half of 2017, it was clear that this was a service that was in-demand and the interactions have been genuine and helpful to the clients. You can choose to be on a desktop, laptop or mobile device during your session. Mobile is the best if you'd like to showcase the spaces that you wish to automate. We utilize GoToMeeting for the video conference and you'll be sent details in the confirmation email for your appointment. (Check out the some of our glowing testimonials below!)
Q: I'm in the Phoenix area. Can you come to my home?
A: Sure thing. Just use this link to setup an on-location appointment. As with all of the packages, everything starts with a free evaluation, done virtually through video conferencing. At the end of the evaluation, the on-site session can be scheduled. If you would prefer to have the evaluation and consulting / support session take place on-location and at the same time, just schedule it and then email us and indicate your request.
Q: What if I need to cancel or re-schedule?
A: You can cancel or re-schedule your evaluation/consulting session right through the system, there will be a link in the email you receive after you schedule your appointment. Changes or cancellations less than 24 hours before a scheduled session will incur a $10 fee, and will need to be done via email.
Q: What about when I need to buy home automation or lighting products?
A: Recommendations will be made for during your session for products that will fit in with your connected home. Depending on the package you choose and its included time, you should purchase those products in-between scheduled sessions. We'll provide a customized list to purchase the products from known retailers, such as Amazon. (Smarter Home Life does not directly sell home automation or lighting products.)
Q: Does this new service mean you will stop answering viewer emails?
A: Nope. Relatively simple questions will still be answered, and some of them featured on the Q&A videos. But many home automation questions are complex and quite difficult to answer just via email. This new consulting service allows viewers and the general public to directly access knowledge that has been previously been only available in limited form.
Q: Wait! I have more questions, can I ask you something before I commit to scheduling a session?
A: Sure! Just email us (And, we'll probably create more of these FAQs, too)